Policies

Antibiotic Policy

We do not call in antibiotics without seeing the child first. This is important because antibiotics are not effective on viruses, and overuse of antibiotics can cause bacteria to become more resistant and lead to unnecessary side effects for your child both now and in the future.

Cancellations

Please notify our office as soon as you are aware that you need to cancel your appointment. Giving 24 hours is preferred. Our schedule fills up quickly and early cancellations allow for others to be seen.

Completing Forms

Please bring any forms with you to your child’s well checkup (sports forms, camp forms, etc). They will be completed free of charge at that time. Forms for School, Sports or Camps must have the medical history information completed by the parent PRIOR to us receiving it. Other forms, such as FMLA, asthma and medication forms, and physical forms not brought at the time of the well checkup may take up to a week to complete and will require additional payment of $10. Please see the “Patient Forms” section for some of the forms that the schools require.

Financial Policy

Payment options are Cash, Check, and major credit cards.
Download Mt. Sterling-Morehead Pediatric’s Financial Policy

HIPPA

Download Mt Sterling – Morehead Pediatric’s Hippa Policy

Late Arrivals and No-Shows

We understand that from time to time, circumstances may prevent a patient from being on time for an appointment. However, frequent late arrivals without notification and “no show” visits are unacceptable. We have a 15-minute grace period for our appointments. Those arriving later may be asked to reschedule. Repeated “no show” visits may result in a dismissal from the practice and/or a $25 fee. Insurances will not cover this fee.

Prescription Refills

Mt. Sterling/Morehead Pediatrics utilizes an entirely electronic health system. Prescriptions are “e-prescribed” to pharmacies. Patients are requested to call their pharmacy for refill requests. The pharmacy can electronically send the request to our office. This decreases medical errors and allows for quicker response to the request. Of course, parents can also call our office for refills. Please allow at least 48 hours for refill requests.

School Excuses

School excuses can be obtained at the front desk at the time of checkout. School excuses will only be given if your child was seen in the office. Please do not ask our front office to back-date excuses.

Walk-Ins

Our office does not accept walk-ins. Please call for an appointment.